Joanna Black Mules

Portamento mules in black suede with a comfortable block covered heel. 

• Genuine hand-sewn construction for durable comfort
• Padded insole with cushion for all day happy feet
• Taupe leather insole and inner lining
• Handmade in Italy

• SHIPPING

  • We offer FREE UK DELIVERY to all UK orders over £100

    Standard recordered UK delivery

    Approx. 3 - 5 days with UPS

    Next Day UK*

    Next working day, excl. week-end

    Standard recordered Europe delivery

    Approx. 3 - 5 days with UPS

    All our orders are processed the following business day, Monday through Friday, excluding holidays.

    Orders received on weekends and holidays will be processed the next business day.

    Orders are processed from London, UK.

    Availability of products is not guaranteed. 

    If you have ordered an item that is not available or that is delayed, 

    we will notify you via email or telephone.

• RETURNS

  • We want you to love our shoes as much as we do. But if something is not right, please let us know and we will do everything we can to help just write an email to info@portamentostore.com.

    We offer RETURNS within 14 days of shipment. *NO RETURN on Final Sale/Past Seasons. For further details see below.

    The shipping costs are for your own expense. Portamento is not responsible for returned items being lost in transit.

    RETURN:

    We will gladly accept returns on all items (except items marked "Final Sale" or "Past Seasons") that have not been worn, altered or washed and have all original tags attached, within 14 days from receipt. In the interest of quality, we can only accept product for return that is clean and unworn. If you return any items bearing any signs of wear, we will send it back to you at your cost.

    SHOES: try them on for fit and size on clean, carpeted surfaces only until you are sure that you will be keeping them. Footwear returns must include the original shoe box in its original condition and without postal labels.

    RETURN INSTRUCTION: Please note: all returns must be authorized by Portamento Store. We kindly ask that you to write us an email before sending your order back.  You can:
    

    • Exchange your item for a different size.
    • Refund: you can select your original payment method or store credit. Your refund will exclude the delivery cost. Please note, refunds can take up to 10 working days to show on your account due to varying processing times between payment providers. Store credit is valid for 6 months and you will get a code to use at the checkout when you next shop at Portamento.

     

    
    

• SIZE CHART

  • All Portamento shoes are Italian sizes.

    EUR/IT	UK	US	AUS	JAPAN	CHINA
    36	3	6	4.5	22.5	36
    37	4	7	5.5	23.5	37.5
    38	5	8	6.5	24.5	39
    39	6	9	7.5	25.5	40
    40	7	10	8.5	26.5	41.5
    41	8	11	9.5	27.5	43